What is Root Cause Analysis?

A structured approach to indentifying the factors that lead to the outcome of a past event in order to to promote the achievement of better future consequences.

  •     Root Cause Analysis helps identify what, how and why something happened, thus preventing recurrence.
  •     Root causes are underlying, are reasonable identifiable, can be controlled by management and allow for the generation of recommendations.
  •     The process involves data collection, cause charting, root cause identification and recommendation generation and implementation.

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